Manage complexity and inefficiencies in global manufacturing operations

With the fast growth of its operations and driven by increasing demand, a large biotech company struggled to scale-up its activities efficiently. Although the company was perceived as doing well, the right the first time rate was 0%. Product Leadtime was out of control with increasing quality issues. The company was adding more people to manage non standardised inefficient processes. As the global head of Operational Excellence, Fabrice was in charge of designing an OPEX programme to create a continuous improvement culture whilst addressing Quality and Manufacturing issues. The programme which involved deploying both Lean and Six Sigma became a success with 200 active leaders delivering USD 30M p.a. whilst fixing broken processes and introducing standard work.