Privacy & Cookies Policy

Last Updated: 01/09/2025

Gribon & Company (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy & Cookies Policy explains how we collect, use, and safeguard your personal data when you visit our website [www.gribonconsulting.com] (“the Site”).


1. Information We Collect

We may collect the following information when you interact with our Site:

  • Personal information you provide directly (e.g. name, email address, phone number, company details) through forms, demo bookings, or newsletter sign-ups.

  • Usage data such as IP address, browser type, device information, pages visited, time spent on the site, and referral sources.

  • Cookies and tracking technologies (see Section 5 below).


2. How We Use Your Information

We use the information collected for:

  • Responding to enquiries, demo requests, or service bookings.

  • Sending relevant information about our services (if you have opted-in).

  • Improving the Site’s performance, functionality, and security.

  • Analysing traffic to understand visitor behaviour and preferences.

  • Meeting our legal or regulatory obligations.


3. Legal Basis for Processing

We process your personal data on the following bases under UK GDPR:

  • Consent – when you opt-in to marketing or accept cookies.

  • Legitimate interests – improving our services, website performance, and responding to enquiries.

  • Contractual necessity – if we need your details to provide requested services.

  • Legal obligation – when required to comply with laws.


4. How We Share Your Information

We do not sell or rent your personal data.
We may share data with:

  • Trusted service providers (e.g. hosting, analytics, CRM, email marketing tools) who process data on our behalf.

  • Regulators, legal authorities, or as required by law.

  • Business partners if necessary to deliver contracted services.

All third-party providers are required to respect the security of your data and comply with GDPR.


5. Cookies

Cookies are small text files placed on your device to help our website function effectively and improve your browsing experience.

Types of Cookies We Use:

  • Essential cookies – Required for basic site functionality (e.g. page navigation, security).

  • Analytics cookies – To understand how visitors use our site (e.g. Google Analytics, LinkedIn pixel).

  • Marketing cookies – To deliver relevant content or adverts if you interact with our campaigns.

Managing Cookies

On your first visit, you will see a cookie banner allowing you to accept or manage preferences.
You can also disable cookies via your browser settings at any time.


6. How Long We Keep Data

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.


7. Data Security

We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.


8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion (“right to be forgotten”).

  • Restrict or object to processing.

  • Withdraw consent at any time.

  • Data portability (receive your data in a machine-readable format).

To exercise these rights, please contact us (details below).


9. International Transfers

If data is transferred outside the UK/EEA (e.g. via service providers), we ensure adequate safeguards such as Standard Contractual Clauses.


10. Contact Us

If you have any questions about this policy or wish to exercise your rights, please contact:

Gribon & Company
Unit 1 Willow Park, Upton Lane
Nuneaton, Warwickshire, CV13 6EU
United Kingdom
info@gribonconsulting.com

If you are unsatisfied with our response, you can contact the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.